Privacy Policy
Last updated: 8 September 2025
Who we are
TIRO-ALP Advertising S.R.L. (“we”, “us”, “our”) operates https://tiro-alp.com.
Address: Str. Știrbei Vodă 154, Bl. 26A, Bucharest, Romania
CUI: 41754591 • Trade Registry: J40/13646/11.10.2019
Email: contact@tiro-alp.com • Tel: +40 736 467 888
Scope
This notice explains what personal data we process, why, for how long, who we share it with, and your GDPR rights.
Data we collect
- Contact forms (Contact Form 7): name, email, company (optional), phone (optional), selected services, budget, timeline, message, attachments (optional), consent checkbox and an optional topic reference (when you follow special links). Submissions are emailed to us and stored in WordPress via Flamingo for lead management/backup.
- Technical & security logs: IP address, user agent, timestamps and request metadata, used to ensure availability, security and debugging.
- Cookies: currently only essential cookies required for security and site functionality. We do not currently use analytics or advertising trackers.
- Comments & Gravatar (if enabled): data shown in the comment form, IP and user agent for spam detection. An anonymised hash of your email may be sent to Gravatar to display an avatar. See automattic.com/privacy.
- Media uploads: avoid uploading images with EXIF/GPS location—visitors can extract location data from images.
How we use your data
- To respond to enquiries and provide quotes/services you request.
- To operate, secure and improve the Site (performance, diagnostics, abuse prevention).
- To comply with legal obligations (e.g., accounting, fraud prevention).
- (If you explicitly opt in) to send you relevant updates/marketing—which you can withdraw at any time.
Legal bases (GDPR)
- Contract – to take steps at your request prior to a contract, or to perform a contract.
- Legitimate interests – to operate a secure and reliable website and to prevent abuse.
- Consent – for optional marketing or, if introduced later, analytics/advertising cookies.
- Legal obligation – for invoicing/accounting and compliance.
Sharing & processors
We use trusted providers for hosting, email and site operation (e.g., Contact Form 7 and Flamingo). They process data only under our instructions and subject to appropriate safeguards/data processing agreements.
International transfers
We do not currently transfer personal data outside the EEA. If this changes, we will use appropriate safeguards (e.g., EU Standard Contractual Clauses) and update this notice.
Retention
- Leads/messages (Contact/Flamingo): up to 24 months (longer where needed for ongoing work or legal obligations).
- Contractual/accounting records: as required by law (typically 5–10 years).
- Technical logs: typically up to 12 months unless required for security investigations.
- Cookies: essential cookies persist per platform needs; if non-essential cookies are introduced later, details will appear in our Cookie Policy.
Your rights
Under GDPR you may have the right to access, rectify, erase, restrict or object to processing, and data portability. Where processing is based on consent, you can withdraw it at any time.
To exercise rights, contact contact@tiro-alp.com. We may need to verify your identity. You can also lodge a complaint with the Romanian Data Protection Authority (ANSPDCP): dataprotection.ro.
Children
Our Site is not intended for children under 16 and we do not knowingly process their data.
Security
We apply reasonable technical/organizational measures to protect confidentiality, integrity and availability (restricted access, strong auth, updates, backups, HTTPS, logging).
Cookies & consent
At the moment, we use only essential cookies. If we later introduce analytics/ads or embedded content that sets cookies, we will display a consent banner (e.g., CookieYes) and provide granular choices. You can change preferences at any time via “Cookie settings”.
Changes
We may update this notice periodically. The latest version and effective date are shown at the top of this page.
Contact
Privacy enquiries: contact@tiro-alp.com